Lumiere ensures that your privacy is protected when using our services. 

How do we use your data?

In providing your personal data you consent to Lumiere using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your personal data for the following purposes:

  • To create your personal account at lumiere-med.com (e.g. your name and email address)
  • To process your orders (e.g. your name, address, phone number, date of birth and bank details)
  • To be able to send text message notifications of delivery status (e.g. your mobile phone number)
  • To be able to send you marketing offers (e.g. your email address, your name and your postal address)
  • To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)
  • To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)
  • To be able to analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

How do we protect your data?

We continually adapt our security measures in line with technological progress and developments. At Lumiere, we protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. When you pay by card we reserve the right to carry out an identity check.